Where do you deliver?
Bunker Mentality ships 'world wide' every day of the year. But, Now order placed in the USA or Canada will now be dispatched from our warehouse in Clearwater, Florida via UPS, so your Bunker clothing gets to you even quicker. Orders placed on weekends or bank holidays will be dispatched on the next working day.
How much does delivery cost and how long will it take?
Free delivery is available for orders meeting a minimum spend. Please see the table below. All orders will be sent via Standard Delivery. If you require a faster service, please select an alternative delivery option, or contact us at email@example.com
4 working days
$5 for orders under $90
*Free delivery over the minimum spend is not applicable if a golf bag is included in the order.
Do you always meet your delivery timescales?
We do try our best to meet the delivery timescales that we quote, but occasionally a parcel can be late due to reasons that are out of our control.
I am ordering in the USA, how quick will my order arrive?
As we now have a base in Clearwater Florida you goods will arrive within 6 working days via UPS ground shipping. We do sometimes still need to ship from our UK Main warehouse but your order should still arrive within these time scales.
I'm ordering from Canada , how quick will my order arrive?
Orders from Canada will now be fulfilled from our warehouse in Florida to make shipping time even quicker. Your goods should arrive within 6 working days
How will I receive my Gift Vouchers and how quickly will they arrive?
GIFT VOUCHERS will be sent to the purchaser by email with a unique voucher code which will only be valid for one transaction. The Gift Voucher will be emailed to you within 1 working day of you placing the order. If you need these any quicker, just contact us at firstname.lastname@example.org. The unique voucher code must be entered at the checkout at the point of purchase when all items are in the basket. The voucher amount will be deducted from the total basket price. Please note, these cannot be used in conjunction with any other offer.
Can I track the progress of my order?
Once your order has been shipped, you will receive an email with the relevant tracking information for you to track the progress of your parcel. Some orders will be sent without tracking information, but should be delivered within 4-6 days.
My order has not arrived yet?
If your order has not arrived by the estimated delivery date, we're here to help. Please allow the recommended time for delivery to pass and then check the tracking details that have been emailed to you. If you still cannot locate your package then please contact us at email@example.com stating your order number and we’ll do our best to locate your parcel straightaway. If it can’t be found, we’ll arrange a replacement or refund for you.